- Introduction
Cancelabooking.com is an independent service provider that assists users with modifying, canceling, or seeking refunds on their existing travel bookings (flights, hotels, car rentals) when traditional support from booking partners is insufficient or unavailable. We are not affiliated, endorsed, or partnered with any airlines, hotels, travel agencies, or car rentalcompanies. Our aim is to help users resolve booking-related issues that they face with third-party service providers, even in complex cases such as non-refundable bookings. However, we do not guarantee results such as refunds or cancellations. - Eligibility
By using our services, you confirm that:- You are at least 18 years old.
- You have legal capacity to enter into binding agreements.
- You are using the services on your own behalf or have legal authority to represent another
person.
- Scope of Services
Cancelabooking.com provides:- Assistance with modifying or canceling travel reservations.
- Support in negotiating refunds or credits on behalf of customers.
- Guidance on travel provider policies and terms.
We do not: - Sell, book, or rebook flights, hotels, or car rentals.
- Guarantee refunds or outcomes.
- Act as an agent or representative of any airline, hotel, or travel company.
- No Affiliation Disclaimer
We explicitly state that Cancelabooking.com is not affiliated with or authorized by any
airlines, hotels, booking portals (like Expedia, Booking.com, etc.), or car rental services. Our
service is independent and is provided solely based on our expertise in dealing with
customer service and policy escalation.
Use of any brand names or logos on our website is solely for identification and reference purposes, and does not imply any association or endorsement.
- Fees and Payment
- Our services may involve a service fee, which will be communicated clearly before proceeding.
- Payment must be made in full prior to us commencing any assistance.
- Payments are non-refundable, unless we explicitly offer a money-back guarantee for a specific service.
- We do not take responsibility for the success or failure of refunds requested from travel providers.
- User Responsibilities
As a user, you agree to:- Provide complete, accurate, and current information related to your booking.
- Authorize us to contact your travel provider on your behalf (with your consent).
- Not use our service for fraudulent or deceptive purposes. You are solely responsible for verifying the accuracy of your booking details and understanding the terms of the original travel provider.
- Limitation of Liability
To the fullest extent permitted by law, Cancelabooking.com and its employees, officers, and agents shall not be liable for:- Any indirect, incidental, or consequential losses or damages.
- Failure to obtain a refund, credit, or successful modification.
- Errors or omissions in the information you provide.
- Delays in service caused by third-party provider policies or systems. Our liability in all circumstances is limited to the amount paid for our services.
- No Guarantee of Outcome
While we strive to provide the best assistance possible, we do not guarantee:- That your booking will be canceled or refunded.
- That the outcome will be favorable to you.
- That your provider will cooperate or respond in a timely manner.
Our service is best-effort-based, and success is subject to the policies of your original travel provider.
- Intellectual Property
All content on our Website — including text, images, logos, and service descriptions — is the property of Cancelabooking.com and protected by applicable copyright and trademark laws.
You may not copy, reproduce, or distribute any part of our Website without prior written permission. - Third-Party Links
Our Website may contain links to third-party sites or services. These are provided for convenience and do not imply our endorsement. We are not responsible for the content or functionality of any external sites. - Privacy Policy
Your privacy is important to us. Our data collection and use practices are governed by our Privacy Policy. By using our Website, you consent to the collection and use of your information in accordance with that policy. - Prohibited Uses
You may not use our Website:- To impersonate another person or entity.
- To submit false or misleading information.
- To attempt unauthorized access to any part of the Website.
- For any unlawful purpose or in violation of applicable laws.
- Indemnification
You agree to indemnify and hold harmless Cancelabooking.com, its owners, staff, and agents from any claims, losses, damages, or legal fees arising from:- Your misuse of the service.
- Your violation of these Terms.
- Any inaccuracy in the information you provided.
- Changes to These Terms
We reserve the right to update or modify these Terms at any time, with or without notice. The latest version will always be available on this page. Continued use of our services after changes constitutes acceptance of the revised Terms. - Termination of Use
We may suspend or terminate your access to our services at our discretion, including but not limited to:- Breach of these Terms.
- Suspected fraud or misuse.
- Failure to pay applicable fees.
Termination does not relieve you of your obligation to pay outstanding fees.
- Dispute Resolution
Any disputes arising from or related to these Terms or our services will be governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. You agree to first attempt to resolve disputes with us informally. If resolution is not achieved, disputes will be submitted to binding arbitration or small claims court as appropriate. - Contact Information
If you have any questions regarding these Terms, you may contact us at:
Email: support@cancelabooking.com
Website: www.cancelabooking.com
Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST - Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Cancelabooking.com regarding the use of our Website and services. They supersede any prior agreements, communications, or understandings. - Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. - Waiver
No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right under these Terms shall not constitute a waiver of that right.
